SHIPPING & RETURNS
Clear terms before any order.
AVEN HIDE is not currently accepting product orders. Final shipping, duties, return and exchange terms will be published before checkout opens.
PRE-LAUNCH INFORMATION · CHECKOUT CLOSED
WHAT CUSTOMERS WILL SEE BEFORE PURCHASE
The information needed to make a decision.
Destination, timing and tracking
Supported countries, processing estimate, delivery methods, shipping charge and tracking process will be visible before payment.
How charges are handled
Each supported destination will state whether duties and taxes are collected at checkout or may be charged on delivery.
Eligibility in plain language
The final return window, item condition, exclusions, exchange route, shipping responsibility and refund timing will be stated before orders open.
Damaged or incorrect items
Customers will receive a documented reporting process, required photos and support contact details with the final policy.
WHY THE POLICY IS NOT FINAL YET
Operations must support the promise.
Carrier coverage, supported destinations, packaging tests, processing workflow and return handling must be confirmed first. We will not advertise dispatch or delivery times before these details are operationally verified.
CURRENT STATUS
Browse development without checkout pressure.
Collection pages are informational during pre-launch. Planned prices and specifications are clearly marked as targets, and no purchase button is active.